ITC - Keeping You in the Know
The Difference Between an ITC and TSS?
ITC: Jeremy Fehnel
TSS: Angela Hines
Email me to:
|From time to time, I will pop in to observe how you are using technology. I may also ask you if I can schedule an observation with you.|
|Computer Labs||Math Labs||Laptop Carts|
||We have 3 laptop carts that are located in the grade level teacher workrooms. You may check out the keys from the Library.|
To schedule a lab, cart, or equipment, go to the Lab Calendar and enter your reservation. Click on the calendar link below to get instructions on how to reserve labs or carts.
Scheduling an appointment with the ITC: Send me an email and we will find a time that works!
What can I do at helpdesk.nn.k12.va.us
- Submit an online work order
- Install/upgrade certain software
- Find an email link to the SIS helpdesk
I need Synergy Help - what do I do?
Contact your ITC who can figure out most simple things. If the problem is more complex, she will help you contact the SIS Help Desk.
How do I get software updates on my computer?
If you are missing certain software or need an update you can do it yourself at the self-install portal. Simply go to software.nn.k12.va.us and sign in using your normal credentials. Note that you can ONLY do this while you are at school.
How do I hard wire my laptop?
There are 2 ports on the back of your phone. One goes to the data port on the wall and the other should go to your laptop.